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Pardon Us, While We Pause

Pardon Us, while we pause

Pardon Us, while we pause

Pardon us, while we pause

We’ve got a lot going on in the near future. Action Bicycle USA, becomes Cyclone East in a couple weeks ( more on that later), and remember last month when we told you about our plans to move to a bigger, faster, stronger warehouse, after the first of the year? Well, those days are almost upon us. When we first started planning this, it seemed almost too far off to even imagine, but now it’s here.

Our logistics guys have been planning this for over 3 months. Plotting each and every move we will make.

To make it easier on everyone, we are going to move in stages, so we only have to close shipping the bare minimum amount of time possible.

Beginning January 28, we will move our warehouse from NW Portland to Clackamas, OR. We will have limited shipping capacity on the 28th and 29th, and taking back orders from February 1 – 5.

We will be filling and shipping your orders just as quickly as possible beginning Feb 8.  We wish we didn’t have to close at all, but with almost 30,000 sku’s in house, this is no simple undertaking.

Not to worry. Our cheery sales and support folks will be here the entire time to help with product and technical issues that may come up. So, drop them a call or email, and keep them on their toes.

We appreciate your patience through this huge undertaking.

See you soon!

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Our New Home, a New Face and a shout out to the East

December is already proving to be a big month for us, and we’re only half way thru. Things have been moving fast around here lately. Not only did we just acquire Action Bicycle USA last month, but we’ve moved our front office into a new space and added a new face.

Our New Home

Cyclone Bicycle Supply; 6500 sw macadam; portland oregon; 97239

Our years on NW Vaughn St. in Portland’s Pearl District treated us well, but as we’ve grown almost 3 fold over the past 5 years, we need more space.  So, at the first of December we moved into this great spot, just south of downtown, right on the banks of the Willamette River. And just in time too. Our office is busting at the seams.  Stay tuned for more relocation news – we’ll also be moving our Portland warehouse to a bigger space after the first of the year!

A New Face

Brian Ross Director of Sales Cyclone Bicycle Supply

Also on December 1 we added Brian Ross as our new Sales Director. Coming to us from Oregon’s growing craft brewing industry, Brian has the skills and experience to take us to the next level. While we’re all busy trying to sort out the logistics of our eastward expansion, Brian has hit the ground running, dialing in the Sales Team like a fine Swiss Watch.  Keep an eye out for newer, bigger, better things from our Sales guys in the New Year. Welcome Brian!

Finally, as we are completing our plans to absorb Action Bicycle USA into the Cyclone family, we will be posting more and more info for current Action customers here to keep you apprised. Keep an eye peeled for details on how this will all shake out shortly after the New Year.

We’re blowing up!


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Cyclone Acquires Action Bicycle USA

Our family is growing

Today we announced the recent acquisition of Carlstadt, NJ based parts & accessories distributor, Action Bicycle USA!


In operation since 1988, Action’s product development success and commitment to service make a perfect complement to our ordering technologies and logistics network.  Since opening our doors in 2003, we have grown steadily year on year, expanding our reach from the Pacific Northwest to the West Coast to Nationwide. The addition of Action’s dealer base, and its east coast distribution facility will solidify our coast to coast reach.

“Ralph Zotta and I met in early 2015 to discuss working together in a way that leveraged both of our strengths. At Cyclone we’ve been working hard to level the playing field for IBD’s with tools like our Cyclone Bike Shopper App, giving retailers the ability to virtually expand product selection without expanding in-store stock levels, creating a huge opportunity for the IBD retailer. Meanwhile, Action has created great in-house product lines with good value for their customers. We plan to expand both. All house brands will continue under Ralph’s guidance and you will see our ordering technologies and shipping options expand in the next year”, Erik Deeter, Cyclone CEO”

In 2016, retailers will see an immediate increase in delivery and service options – We will offer “same day” ordering/delivery to Portland and NYC/NJ metro area accounts, one and two-day ground shipping to the major metro areas of both East and West Coasts, as well as reduced ship times to Mid-West and Texas. We will expand selection at both warehouses to stock the core product that we are known for, as well as key product from the Action catalog.

These are exciting times. Stay tuned for more updates.

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Cyclone Bike Shopper – #escapethemechanicave

Remember back in April when we launched the Android version of the Cyclone Bike Shopper App? We promised we would have an iOS app for you by the end of June. Well, it took a little longer than we thought (This app stuff is hard work), but finally we have the Apple approved iOS version of the Cyclone Bike Shopper up and running on the App Store as of August 3, 2015!

Awww, yeah!

Cyclone Bike Shopper App from Cyclone Bicycle Supply on Vimeo.


It’s worth noting while the iOS version does all the same great things as the earlier Android iteration – SEARCH, SCAN, and BUY – we’ve even added some new features along the way.

Searc, Scan and Buy with the Cyclone Bike Shopper App on Android and iOS

Using the App as an ordering/buying tool is a no brainer. It makes sense that you would use it to fill the stock room, and stock your shelves. But what happens when your customer needs a size or color you don’t have in stock. Or maybe they want to compare features or price for several products you don’t currently stock?

No worries. We got this.

Retail Mode on the Cyclone Bike Shopper App let's you show only MSRP

Now, in addition to quickly searching for products or scanning UPC barcodes to your cart for easy ordering, we’ve added a little twist. With the flick of a thumb your Sales folks can hide wholesale pricing and display only MSRP. The App just went from ordering tool to sales tool. Using the Cyclone Bike Shopper in Retail Mode, your Sales team can walk a would be customer through our entire catalog, showing in stock items and retail pricing. Your inventory just jumped to over 20,000 skus and it didn’t cost you a dime.


The Cyclone Bike Shopper App puts over 20000 skus at your fingertips

Now that Manufacturer Direct and Amazon are becoming the “New Normal” for retail bike sales, how are the traditional brick and mortar shops meant to compete?

Easy, Cyclone Bike Shopper in the hands of every IBD’s Sales team allows you to quickly and easily walk customers through a huge inventory of competitively priced products, confirm the purchase and place the order before the customer has even left the building.

Stay tuned, because we’re not done yet. Our in-house nerds are hard at work right now, cooking up more developments to the Cyclone Bike Shopper.

Like, I said, “We got this.”

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Mr. Bicyclist – what is your major malfunction?

St. Landry Parish Crime Stoppers searching for thief on bicycle

It’s funny ’cause it’s true.

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Bike Mechanic Challenge

Hey Portland – Think your shop has the best mechanic it town?

Yeah? So, bring it.

Community Cycling Center Bike Mechanic Challenge 2015

Bike Mechanic Challenge 2015

Our friends at Community Cycling Center are sponsoring their annual Bike Mechanic Challenge on Saturday, June 13 at Velo Cult in Portland’s Hollywood District.

Bike Mechanic Challenge
Velo Cult, 1969 NE 42nd Ave
Saturday, June 13th

Can’t make it to the event? Please consider making a donation to the Community Cycling Center instead.

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Being part of the solution, or, how to finally get mountain biking you can ride to

Yesterday I took off a little early to participate in being part of the solution to an ongoing problem here in the Portland area, the almost complete lack of mountain bike trails within riding distance. In 1992, with the help of voter approved funds, Metro (an organization headed by elected officials encompassing Multnomah, Washington, and Clackamas counties), purchased four parcels of land in the North Tualatin Mountains, just north of Forest Park here in Portland. Recently, Metro has had a number of open houses to get community feedback on how to proceed with development and preservation of these parcels. Those of us who like riding mountain bikes saw this process as an opportunity to create a network of mountain bike trails we could get to without a car. During meeting #2 in December, mountain bikers represented about 200 of the 250 people who showed up at the remote Skyline Grange hall. I wanted to make sure we were represented again yesterday.

After a rather unpleasant three miles riding on Hwy 30 I finally reached NW Saltzman and the entrance to my Forest Park “shortcut”. This was a really nice opportunity to just spin quietly in the woods, and it reminded me of the importance of opportunity for this kind of recreation close to the city.

Once through Forest Park I was spit out onto the rolling asphalt of NW Skyline, a well known road riding destination, for the few remaining miles to the Skyline School, and the awaiting meeting.

There weren’t as many folks there this time (probably the same number of locals, significantly less mountain bikers, unfortunately) but the atmosphere seemed positive, and people from different walks of life were having both civil and interesting conversations. I took this as a good sign, and also an opportunity to eat some pie, because when you participate in your local community you get fed pie, it’s the law.

During the December meeting participants were asked to rate their priorities for the parcels, on boards showing different activities, with three color coded dots. The results were on display at this meeting. It was nice to see mountain biking at the top, but I actually favored each of the top three with my allotted dots. With this information in hand, Metro went about creating options for each of the parcels, most showed three different versions, All Shared Trails, Some Shared/Some Separated, and Separated. I’m the kind of guy who actually likes the opportunity for shared uphill trails and separated downhill trails. I think a lot of the ire experienced between mountain bikers and hikers/trail users happens because there’s no real opportunity for everyone to travel slowly in the same direction, so maybe the shared uphill will allow pleasantries to be exchanged and maybe bridge a gap or two.

The detail of the presentation and supporting was really encouraging. The heavy presence and enthusiastic information sharing from the Metro employees associated with this project really was a breath of fresh air in a time when these types of developments have really become a significant wedge issue in the community. With these positive feelings, I took my leave and headed toward home.

Nothing caps off an evening of civic involvement like bombing down Old Germantown Rd. and heading over the historic St. John’s Bridge. A buddy and I decided to debrief each other’s experience over a pint. We concluded there are still opportunities to be surprised by local government’s willingness to listen to its citizens and take actions in their best interests. The road to new trails is still ahead of us, and there’s still work to do, but it feels pretty good being a part of the solution once in a while.

If you’d like to learn more about the work Metro is doing in the North Tualatin Mountains, or even get involved in the process (it’s never too late!), click on this link and take a look.


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Now there’s an app for that…

Cyclone Bike Shopper App, now available for download on Android and soon iOS

Introducing the Cyclone Bike Shopper App

Even though our Sales guys love talking to the folks out there in bikeshoplandistan, we’re now making it easier than ever to shop at Cyclone without ever picking up the phone. Or at least without calling us on the phone.

Got an Android capable device? Need to place an order? Watch this…

Search for product with Cyclone Bike Shopper App for Android and soon iOSScan barcodes with Cyclone Bike Shopper App for Android and soon iOS


Scan or Search.

Our catalog is immense. I’m talking deep. And it takes a special skill to deftly navigate the myriad of sku’s and part descriptions quickly. While our indomitable Sales guys can cruise the database like Keanu dancing across the matrix, mere mortals need a little help. The Cyclone Bike Shopper App lets you search by product name or description, and best yet, scan bar codes from the product on your shelf right into a cart. What happens if we don’t stock the product you’ve just scanned? The Cyclone Bike Shopper App sends us the bar code info, and we add it to our system. Boom!

How do you like us now?

Cyclone Bike Shopper App, now available for download on Android and soon iOS

Add to Cart, Manage Carts, and Checkout.

Wait, it gets better…

Searching, scanning, shopping. That’s all good stuff. But what does all that do for you, if you still have to call in an order?

Fortunately for you our, crack IT guys thought of just that scenario. Once you’ve found the product you need, create a cart, add to an existing cart, even create and save Favorite Carts for repeated orders later. Even manage your payments right from the app, checkout and sit back to wait for your package of joy to arrive from the good folks over here at Cyclone Bicycle Supply.

Download now.

Now you’re probably asking yourself, “how can I get a hold of such a powerful and convenient tool to manage my purchases…?”

Step right up my friends, and click your mousey thing here, or head over to the Android App store, search for Cyclone Bike Shopper and Bob’s your Uncle (that’s British for, “there you have it…”).

Easy peasy.

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Challenge accepted.

In the days of handcrafted cheese, artisanal ice, and ‘craft-made everything’, it’s hard to tell the real deal from some johnny-come-latley fakery. Everyone seems to be making everything by hand these days. Maybe I should freeze up some tap water, cut it with a saw and charge a dollar a cube…

The Challenge – to make better tires

Challenge Paris Roubaix Handmade Tires - available at Cyclone Bicycle Supply

Enter Challenge Tires. Owing its roots to the legacy of some of the original handmade tires in modern bicycle racing, Challenge is one of the few tire makers out there still making their product the old fashioned way. In fact, they have been involved in hand-making tires, in one incarnation or another, for decades.  A small, family owned business, working with sustainable rubber plantations, the brand’s expertise is in the creation and assembly of some of the last truly craft-made latex rubber tires on the market.

Retro Grouch?

Challenge Paris Roubaix Handmade Tires - available at Cyclone Bicycle Supply

So, why hang on to this decades old tradition of laying up and sewing tires by hand? Don’t these guys know about modern vulcanizing techniques? Are they simply just retro-grouches posing as hipsters? Or do they know a thing or two about building the most supple bicycle tire possible?

The Challenge difference

Challenge tires OPEN TUBULAR Tire - available at Cyclone Bicycle Supply

Challenge lays up their tubular and “open-tubular” ( that’s “clincher” for all you kids out there..) tires with either silk, cotton or polyester casing. Glued and sewn together by the hands of skilled craftsmen, the thread count tips up to 1000tpi on silk cased models, like the Criterium and even 260tpi on poly-cased tires, like Strada Bianca. Using hand-layed natural latex gives the tires an almost unreal suppleness when compared to harder, vulcanized rubber tires. The result is a more comfortable ride, less fatigue and a better connection to the ground. It’s a bit like comparing regular old liquor store ice to the stuff cut by a bearded guy named Clementine, wielding a Japanese Bow Saw and taking his task very, very seriously. The difference is in the details.

Which Challenge Tire is for you?

Challenge Strada Bianca Handmade Tires - available at Cyclone Bicycle Supply

That’s a tough question to answer. So much depends on you, your riding style, terrain, body size and general willingness to glue tubulars or learn the subtle art of mounting open tubulars onto a clincher rim. Challenge has created a pretty sweet tire application chart for your reference or you can always call us. We’ve got the full line up in the house. We’re pretty nice, and we love to talk tires. If you’re hankering for the most supple ride of your life, get over to your local Cyclone dealer and get some of these beauties. One thing for sure, once you ride them, you’ll never want to go back.


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Portland hates you. But what’s in a name?

Living in “America’s Bicycle City”, we get a lot of bicycle related discussion here that could best be described as “inside baseball”.  When it comes to bicycle access and land use you can be sure there will be passionate voices on all sides. Analyzing the analysis and offering insights that might go right past the general public. It’s just how we roll.

When, last week, our City leaders decreed that – River View Park –  one of the only slices of legal single track within the city limits, would now be off limits to two wheeled mirth making, there was much lamenting and gnashing of teeth. Quickly, a range of discussions ensued about erosion, soil impact, land use, equity, social class, access, and a whole host of other points. Fortunately from the fracass arose the idea of a “protest ride”, marking the first day of illegal access. The ride was named. Then it wasn’t. And then a new name was given… A T-shirt was printed – “Portland Hates Me” the tag. Then it wasn’t. And then a new T-shirt was printed.

In the end, we argued. We agreed. We disagreed. Then we agreed that there are several points that we both agree and disagree on..

Finally, we will ride.  And that’s the important part. If you’re a MTB-er here in Portland, and you care about preserving access to trails in the city limits, promoting a healthy city, and equity, come on out and join us, Monday March 16 – for the official “River View Protest Ride” at 4pm.

Details on the book of faces…

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Giving Spring the finger and a new helmet for my head

Originally, this was to be a post about how we’ve been blessed/doomed with an incredibly early/climate-change spring here in the NW – sun, and more sun, as far as the eye can see.

I thought I’d add a little something about my weekend ramble with “the Slovene”, and “Ms.C” out to Multnomah Falls. 60ish miles round trip. Big scenery. Good friends. Great weather. That’s what it’s all about. Am I right?

Unfortunately one cavalier moment, and a car door later, the day went in another direction. As I lay on the pavement, my index finger bleeding like a slaughterhouse hog, and my melon intact, I realized I need to write something about Cratoni – our new helmet line.

Fresh off the boat, and exclusive to Cyclone, Cratoni is German engineering and design at its finest – secure fit, sleek finish, easily adjustable retention and extra CleanTex padding. We recently added their entire Road and MTB line up to our catalog, and you should get one for your dome. Trust me on this one.

I just wish I had one for my finger!

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Give in to Zen

Zen Bicycle Fabrication

Last Friday, after a week of slinging bike parts (and accessories) to all you lovely folks, I repaired to the tidy industrial confines of the Zen Bicycle Fabrication workshop for their open house party.

Zen Bicycle Fabrication open house

For those of you not familiar with Zen, they are a local Portland frame building factory whose claim to fame has been building OEM frames for some of the industry’s big players. This little fiesta was set to mark their expansion beyond hustling only other brand’s frames, and to kick off their own Zen branded and designed bikes.

Zen Bicycle Fabrication tubes on the factory floor

Normally the folks at Zen are about as secretive as it gets. This unprecedented look inside their workshop was filled with a full tour of the factory floor, complete with neatly sorted tubular bits, shiny machinery and a show room full of the new line up.

Zen Bicycle Fabrication AR45 Adventure Road frame has clearance for up to 45mm wide tires

Zen’s new road, adventure road, cyclocross, 29er and expidition frames will make their public debut at NAHBS in March. Frame and fork are expected to  retail for $1,250 to $1,399.

Maybe it was the copious amounts of HUB’s Abominable Winter Ale on offer, but the AR45 Adventure road had me drooling all night. Built from True Temper tubing with wide (up to 45mm) tire clearance thanks to a tricked out machined chainstay.The AR45 looks like the perfect back road assault vehicle for this guy.

Zen Bicycle Fabrication CX frame weighs 738g!

For the embrocation crowd, the CX version is a svelte alloy frame (738grams!) built to shred the mud and crud of your local race series, and boasts Zen’s proprietary MOD dropouts designed to accept a wide range of axles.

Zen will be selling the frames consumer direct as well as supplying dealers with the full line up, at 2 levels. For more info contact the guys at Zen Bicycle Fabrications.

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