CYCLONE BICYCLE SUPPLY SHIPPING POLICY


Any merchandise damaged in transit must be communicated with your sales rep immediately, so that a claim can be filed with our carrier. Please note as damaged on either the bill of lading or related documents. Provide copies of this documentation as well as photos of the damaged shipping cartons and damaged merchandise to your sales rep. Save all bills of lading, packing lists, shipping cartons and packing materials until this matter is resolved, as the carrier may request to see the damaged box(es) and merchandise. Cyclone is not responsible for creating a claim for any merchandise that was shipped collect.



FREIGHT POLICY – PARTS AND ACCESSORIES

 

 

LEVEL 1 $250.00PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $250.00 WILL RECEIVE A 5% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS.

ENTIRE ORDER MUST BE PAID ON TIME.

 

 

LEVEL 2 $500.00PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $500.00 WILL RECEIVE A 6% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS.

ENTIRE ORDER MUST BE PAID ON TIME.

 

 

LEVEL 3 $1000.00PARTS AND ACCESSORY ORDERS THAT TOTAL AT LEAST $1000.00 WILL RECEIVE A 8% FREIGHT ALLOWANCE REGARDLESS OF SIZE OR WEIGHT OF ITEMS.

ENTIRE ORDER MUST BE PAID ON TIME.

 

BICYCLE FREIGHT POLICY

 

WILIER – COMPLETE BICYCLES: 1-4 UNITS $60.00 PER BIKE FLAT RATE (CONTINENTAL U.S)

 

5 UNITS OR MORE FREE FREIGHT (CONTINENTAL U.S)

 

FRAMESETS: 1-4 UNITS $40.00 PER BIKE FLAT RATE (CONTINENTAL U.S)

 

5 UNITS OR MORE FREE FREIGHT (CONTINENTAL U.S)

 

 

CINELLI – COMPLETE BICYCLES: 1-4 UNITS $40.00 PER BIKE FLAT RATE (CONTINENTAL U.S)

 

5 UNITS OR MORE FREE FREIGHT (CONTINENTAL U.S)

 

FRAMESETS: 1-4 UNITS $40.00 PER BIKE FLAT RATE (CONTINENTAL U.S)

 

5 UNITS OR MORE FREE FREIGHT (CONTINENTAL U.S)

 

 

*** A MIX OF FRAMESETS AND BICYCLES ALSO QUALIFY FOR QUANTITY OF 5 OR MORE***

 

**ALL INVOICES MUST BE PAID ON TIME TO RECEIVE THE APPLICABLE FREIGHT INCENTIVE**

 

***FREIGHT INCENTIVE APPLIES TO SHIPPABLE PRODUCT ONLY***